Privacy Policy

Introduction

Thermasim ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or request our services, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Project details and specifications
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver our thermal compliance services
• Communicate with you about your project
• Send you relevant information about our services (only with your consent)
• Improve our website and services
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., email service providers, cloud storage).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is typically retained for 6 years in accordance with UK business record-keeping requirements.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to Access: You can request copies of your personal information.
• Right to Rectification: You can request that we correct any inaccurate information.
• Right to Erasure: You can request that we delete your personal information under certain conditions.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request that we transfer your information to another organization.
• Right to Object: You can object to our processing of your personal information.

To exercise any of these rights, please contact us at info@thermasim.co.uk

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: